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Rachel’s  Towing & Recovery · 24/7 Dispatch

Long-Distance Towing in Orlando.

One car on one deck from the pickup address to the drop, between Orlando and Brevard or anywhere else in Florida. Booked ahead, with a window you can actually plan your day around.

(321) 728-1869ask for the window on the first call

Rachel's pink Ram rollback flatbed tow truck at a curb with an empty aluminum deck and chrome grille
One Deck

Roughly 71 Miles From Our Yard.

Orlando sits roughly 71 miles from the Palm Bay yard, so a long-distance job that starts or ends there gets planned like the trip it is. You book it, dispatch gives you a window, and the truck arrives inside that window with one car to carry and one address to carry it to. Nobody should sell you speed on a run this long. What matters is that the deck your car leaves on is the same deck it arrives on, with no second truck partway through.

That single-deck rule is most of the service. Each transfer between trucks means another loading and another chance for a scrape that nobody wants to own. Kept on one flatbed from pickup to drop, the car is strapped down by the same operator who later releases it, and if a question comes up at the far end, you know exactly whom to ask.

Where These Cars Are Headed

The jobs fall into a handful of shapes. A buyer in Brevard finds a car at a private sale in Orlando and needs it parked in their driveway. A car leaves the coast for a dealer or a specialty shop in Orange County. Someone moving house wants one car carried while they drive the other, or wants it held at a storage yard until the new place is ready. Sometimes a car that already broke down has been sitting at an Orlando shop, and its owner would rather have it repaired near home.

Both ends of the move shape where the truck parks and how the car goes on or comes off, and each is easier to plan before the car is on the deck.

At the pickup

  • Who hands over the keys and every fob
  • The gate or garage code for the lot or building
  • Whether the car starts and rolls on its own
  • A lowered car, or an EV that will not shift into neutral without power

At the drop

  • A dealer that only takes cars at its service lane during set hours
  • A buyer’s driveway that is narrow or sloped
  • A storage yard that opens its gate only while the office is staffed
  • Who signs for the car when it comes off

None of it has to stop at the county line. The same booking covers a move across Florida on the same single deck, and the long-distance towing page explains how that works from the Brevard side. On the Orlando end, the corridors are the familiar ones: I-95 along the coast, I-4 through the middle, and the 408, 417 and 429 to reach whichever side of the metro your car is parked on. Dispatch plans the route around both addresses, and the window you hear already accounts for the drive.

What a Window Means on a Long Run

A window is the stretch of time in which the truck reaches your first address, set once dispatch knows both ends of the job. It is built from the drive out of Palm Bay, the pickup itself and the run to the drop. Calling early gives you more say over the day and the part of the day. Calling late gets you whatever room is left on the board.

Florida weather gets a vote as well. If a storm or a closure on I-4 pushes the timing, dispatch calls you instead of leaving you to watch the street, and we would rather move a window than load a car with lightning overhead.

Before Pickup Day

Two addresses means two sets of arrangements, and the car cannot help with either one. The more of this you settle ahead of time, the shorter both stops get.

Settle these first

  • A person at each end, or a written handoff saying who leaves the keys where and who signs for the car at the drop.
  • Every key and fob that travels with the car.
  • Gate codes, garage codes and the name of whoever runs the lot, the building or the storage office.
  • Personal belongings out of the cabin and the trunk.
  • Enough fuel or charge to drive the car onto the deck and off it again.
  • Your own photos of every side, taken that morning.

Those photos are worth two minutes of your time. Our driver documents the car when it loads and again when it comes off, and your pictures from the same day sit alongside theirs. On a short local tow, one person usually sees the car at both ends. On a long run, the person handing it over and the person receiving it are often two different people looking at it at different times of day, so the record carries more weight.

Mention anything unusual while you are booking. A lowered car, one that will not start, or an electric car that refuses to go into neutral without power all change how it gets loaded, and that is far easier to plan for than to improvise at the curb. If the car is low or old, the Orlando pages for exotic car towing and classic car towing go into how those load.

Your car leaves on our deck and arrives on our deck. The rest of a long move is planning around that.

Rachel’s Towing & Recovery

A Car in a Live Lane Is a Different Call

Long-distance booking is the wrong tool when a car is stuck in traffic. If anyone is hurt, or the car is sitting in a travel lane on I-4 or the 408, dial 911 first. Then take whichever tow can get there soonest, which in Orlando will be a company based far closer than our yard. We would be doing you no favors by pretending otherwise.

The same goes for small trouble. A sedan with a flat in Orlando will be served faster by a hometown company, and dispatch will tell you so. Where we come in is the next step, once the car is off the road and there is a destination on the other end worth the drive.

Booking the run

Shops, dealers and anyone else who moves cars between Orlando and the coast on a regular basis can set up an account, so the next run starts with the paperwork already done. For a single move, call (321) 728-1869 with both addresses, or reach dispatch in writing and lay out the dates. The Orlando service area page and the Orange County page cover the rest of our work around the city, and the gallery shows the pink trucks on the job.

One car, one deck, Orlando to the coast and back.

(321) 728-1869

Questions About the Long Run

These six come up whenever a car has to cross a county line. Dispatch takes the rest, at any hour.

(321) 728-1869
Does my car stay on the same truck for the whole trip?
Yes. It loads onto one deck at the pickup address and comes off that same deck at the drop, with no yard swap in the middle and no second truck. The driver who strapped it down is the driver who unstraps it, so there is one person answering for the car the entire way.
How are the pickup and drop times worked out?
Dispatch plans both ends together. You get a window for the pickup and a window for the drop, based on the two addresses and the hours each side keeps. A shop that closes early or a storage office with set hours is worth mentioning on the very first call.
Does someone have to be there at both ends?
It helps, though a written handoff works too. Tell dispatch where the keys will be, who has the gate code and who can sign for the car at the drop. A dealer, a shop or a storage office can often receive the car for you if they know it is coming.
What should come out of the car before a long move?
Anything personal. Bags, chargers, papers you will need, a toll transponder you want to keep using and whatever is rattling around the trunk. Loose items shift over a long drive, and anything left inside is out of your reach until the car arrives.
Can you take a car that does not run?
Yes, if dispatch knows ahead of time. A car that rolls and steers loads one way, and a car with locked wheels or an electric car that will not go into neutral loads another. Describe yours honestly and the right truck and gear get booked for it.
My car broke down in Orlando on the way somewhere. Can you get it home?
Once it is safe, yes. If it is stopped in a live lane, call 911 before anything else and take the nearest tow off the road. After the car is sitting at a shop or a lot, call us and we will plan the long run home on one deck.

Two Addresses and One Car? Call Dispatch.

Give dispatch both ends of the trip and the day you have in mind. The run gets planned out of Palm Bay, and the window you hear is the one we work to.

(321) 728-1869

Easier to lay it all out? Reach dispatch in writing with both addresses, or see the trucks in the gallery.