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Rachel’s  Towing & Recovery · 24/7 Dispatch

Machines Tip. We Set Them Right.

Excavators off pads, dozers in ponds, loaders on their sides, recovered and hauled.

(321) 728-1869one call, straight answers

Rachel's Towing pink tow truck
Heavy Equip Recovery

Heavy Equipment Recovery

Heavy Equipment Recovery Across Brevard County.

Heavy Equipment Recovery equipment at work for Rachel's Towing in Brevard County, Florida

Recovery work is a different discipline from towing, and heavy equip recovery proves it. The vehicle is not sitting on its wheels waiting for a hook. It is somewhere wrong, and getting it back takes rigging knowledge, patience, and gear most companies never buy. That is the work our heavy crew trains for.

Most of this work comes down to iron that went where it should not, recovered with load charts and patience because guessing with sixty thousand pounds is not an option. That is the standard we hold on every single heavy equip recovery call, whether it comes in at noon on a Tuesday or during a July thunderstorm at 2 a.m.

How the call goes

A live dispatcher picks up (321) 728-1869 at any hour. They take down the address or mile marker and the make and model, plus anything unusual, like a lowered car or an electric vehicle that will not shift into neutral, because that changes which truck we send. You get the full price up front. Then a pink truck heads your way, and if the timing changes on the road, you get a call from us instead of a blank wait.

What we bring to heavy equip recovery

The rig that shows up is full recovery rigging for scenes that are more than a tow. Equipment gets checked and staged between calls, because the worst time to find a frayed strap is with your vehicle on the hook. Our operators work with the gear daily and load like they have to answer for every scratch, which they do. Rachel runs a fleet nobody can miss, so there is nowhere to hide sloppy work, and that suits us fine.

Priced straight, no games

The price you hear on the phone is the price. It accounts for the vehicle, the distance, and anything unusual about the pickup, and then it stays put. If the job turns out easier than described, plenty of our calls end cheaper than quoted. Carriers, adjusters, and first responders come back to us year after year on the strength of that one habit alone.

While the truck is on the way

Between your call and our arrival, the job is simple: stay safe and stay reachable. Keep hazards on, keep your phone charged enough to answer, and keep clear of live lanes. The driver calls when close, so there is no guessing at shadows. Everything about how we run heavy equip recovery is built to lower the stress of a stressful hour, starting with you never wondering where the truck is.

We measure heavy equip recovery the way customers do: did the phone get answered, did the truck arrive when promised, did the price hold, did the vehicle arrive clean. Four questions, four yeses, every call. That discipline is easier to keep when your fleet is pink and the whole county knows exactly whose truck is doing the work.

Where we run heavy equip recovery

Our home range for heavy equip recovery is all of Brevard County, anchored by the Palm Bay yard in the south. The barrier islands, the causeways, the mainland grid, all regular territory. See where we work for the town-by-town detail, from Titusville down to Palm Bay.

We run heavy equip recovery across Palm Bay, Melbourne, the beaches, and the rest of Brevard County every week, and the heavy side of the fleet travels statewide when the job calls for it. Wherever you are stuck, start with a call to (321) 728-1869 and we will take it from there. You can also send dispatch the details if that is easier.

One pink truck, on the way to your heavy equip recovery problem.

(321) 728-1869

Questions We Hear a Lot.

The answers here are short. For your exact situation, talk it through with the person who will actually send the truck.

(321) 728-1869
How fast can a truck reach me for heavy equip recovery?
A truck leaves the Palm Bay yard at any hour of the day, and how soon it reaches you depends on where you are. The dispatcher at (321) 728-1869 will tell you a real arrival time for your spot along with the price. If the truck gets held up on the way, we call you.
Is a real person answering at 3 a.m.?
Yes. No menu tree, no callback promise. Rachel’s Towing keeps a live dispatcher on the phone every hour of the year, because heavy equip recovery does not check the clock before it happens to you.
What will heavy equip recovery cost me?
You get a straight price over the phone before any truck rolls, based on the vehicle, the location, and the distance. The number we quote is the number on the bill. Nobody enjoys invoice surprises, so we do not write them.
What if I do not actually need heavy equip recovery?
Then we tell you that. Dispatch asks a few questions first, and if a cheaper fix or a different service is the right answer, that is what we recommend. Selling you the wrong job costs us a customer for life, and we are not in that business.
What equipment shows up for heavy equip recovery?
Expect full recovery rigging for scenes that are more than a tow. The truck that arrives is picked for your situation, and yes, it will be pink. You will never wonder whether the right company showed up.
Who is driving the truck?
A trained, insured Rachel’s Towing operator who does heavy equip recovery regularly, follows the equipment manufacturer’s book, and treats your property like it belongs to someone they know. Because after a few years in Brevard, it usually does.
Can my business line up heavy equip recovery ahead of time?
Please do. Plenty of carriers, adjusters, and first responders keep us on file before anything breaks. Call (321) 728-1869, tell us what you run, and we will set up an account with priority dispatch and clean billing so the bad day is already handled.

Heavy Equip Recovery, Sorted.

Call Rachel’s Towing and get a straight answer, a straight price, and a truck you cannot miss.

(321) 728-1869

Send us the details in writing if a call is not practical, and look through the gallery to see the trucks to watch for.